The user role assigned to the user. Available user roles include: 0 = Submerchant, 1 = SystemAdministrator, 2 = SalesAgent, 3 = Analyst, 4 = Accountant, 5 = SupportUser, 7 = PartnerManager. Submerchant: Submerchants can access the Submerchant Portal and add notes and documents to chargebacks. SystemAdministrator: System administrators have access to all features within Backoffice and the Submerchant Portal. SalesAgent: Sales Agents can view the Submerchant Portal, add notes and documents to chargebacks, edit submerchants, view and export transactions, and edit chargeback notifications. Analyst: Analysts can view the Submerchant Portal, edit submerchants, view and export transactions, update and add notes and documents to disputes, view pending and submitted deposits in the Funding Process Center, hold and release deposits, and edit chargeback settings. Accountant: Accountants can view the Submerchant Portal, edit submerchants, view and export transactions, view, update, and add notes and documents to disputes, view pending and submitted deposits in the Funding Process Center, hold and release deposits, view deposits and export transactions on the Deposits page, and edit chargeback settings. SupportUser: Support users have view-only permissions to the Submerchant Portal and pages within Backoffice. They can export transactions, export transactions within a deposit, and view users. Partner Manager: PartnerManagers can view submerchants, search the submerchant list, and view the Submerchant Portal. On the Transactions and Disputes pages, this role can view, filter, and export information. They can view notes, add public notes, and view the audit log for disputes. In the Funding Process Center, they can view the funding summary, fee uploads, adjustments, and archive history. On the Exception Reporting page, they can view, search, and export reports. On the Deposits page, they can view, filter, and export single deposits. They can view the Users list, add users with the Submerchant user role, and add MIDs to Submerchant users.

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