Terminal Firewall List
Launchpay Orchestrate
Below is a list of domains/IPs/ports that must be whitelisted for network communication via PAX devices. If a merchant is having connectivity issues and standard network troubleshooting is not resolving the issue, advise the merchant to verify with their network admin that ports 443, 3000, 9080, and 8099 are open bi-directionally.
| Domain/IP | Port | Protocol | Description |
|---|---|---|---|
| www.paxstore.us | 443 | HTTPS | PAX Store IP |
| 209.126.153.58 | 443 | HTTPS | PAX Store IP |
| api.paxstore.us | 443 | HTTPS | PAX Store Production |
| mpush.paxstore.us | 443 | HTTPS | PAX Store Production |
| auth.paxstore.us | 443 | HTTPS | PAX Store Production |
| 13.32.0.0/15 | 443 | HTTPS | PAX Store Production |
| 13.224.0.0/14 | 443 | HTTPS | PAX Store Production |
| 143.204.0.0/16 | 443 | HTTPS | PAX Store Production |
| 99.84.0.0/16 | 443 | HTTPS | PAX Store Production |
| 54.230.0.0/17 | 443 | HTTPS | PAX Store Production |
| 54.192.0.0/16 | 443 | HTTPS | PAX Store Production |
| 52.14.42.201/32 | 3000 | TCP | PAX Store Production |
| 3.23.55.207/32 | 3000 | TCP | PAX Store Production |
| 199.102.65.178 | 443 | TCP | PAX TMS Server |
| 199.102.65.179 | 3000 | TCP | PAX TMS Server |
| 199.102.65.180 | 9080 | TCP | PAX TMS Server |
| 106.75.146.244 | 8099 | — | OTA server in China |
| north-america.pool.ntp.org | — | — | Time synchronizing |
| android.pool.ntp.org | — | — | Time synchronizing |
| supl.google.com | — | — | GPS assistant location |
| xtrapath1.izatcloud.net | — | — | GPS assistant location |
| 211.162.123.242 | — | — | WiFi router web page authentication |
| api.whatspos.com | 443 | — | PAXSTORE Services |
| www.whatspos.com | 443 | — | PAXSTORE Services |
| mpush.whatspos.com | 443 | — | PAXSTORE Services |
| mpush1.whatspos.com | 3000 | — | PAXSTORE Services |
| mpush2.whatspos.com | 3000 | — | PAXSTORE Services |
| *.amazonaws.com | 443 | — | PAXSTORE Cloud file service |
| *.qq.com | 443 | — | PAXSTORE location service (Tencent SDK) |
💬 Have a question? Send us your request on the Launchpay Support Portal.
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When describing your issue, gather as much information as you can about the issue including Location ID, error messages, screenshots, and user details to expedite the support process.
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To find the Location ID, open the QuickPoint app on the terminal, press and hold the SoftPoint icon at the bottom of the screen for 5 – 10 seconds, and select Get Help. The Location ID displays on screen.
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For API integrations, please provide the API endpoint details (method and URL), request payload, and response received.
Updated 9 days ago