Manual Application Status Change

Summary

When reviewing an application, an underwriter may identify a need to manually change the application's status. This webhook fires when an underwriter manually approves, rejects, or withdraws an application.

For example, if it was found that a merchant needed to provide additional information before their application could be approved, and the merchant shares the information with the underwriter, the underwriter may decide to manually change the application's status to Approved. In this example, the ManualApplicationStatusChange webhook would be triggered by the manual status change.

Response Schema

Field	Type	Description
Type	Integer	1 = UnderwritingComplete, 3 = ManualApplicationStatusChange, 4 = Batched_UnderwritingComplete, 5 = ManuallyRun_UnderwritingComplete, 7 = DemographicDataChange
EventIdentifier	String	The webhook event name. Values include UnderwritingComplete, ManualApplicationStatusChange, Batched_UnderwritingComplete, ManuallyRun_UnderwritingComplete, and DemographicDataChange.
EventData	Object	The object contains the fields listed below.
MerchantApplicationId	Integer	The merchant application id.
Status	String	The status of the merchant application. Values include Incomplete, Approved, Acquirer Review, New Pend, Follow Up, Re-Pend, Triggered Pend, Approved and Boarded, Declined, Processing, Pre-Generated, Triggering, and Withdrawn.
StatusValue	Integer	The integer value of the merchant application's status. Values include 0 = Incomplete, 1 = Approved, 2 = Acquirer Review, 3 = New Pend, 4 = Follow Up, 5 = Re-Pend, 6 = Triggered Pend, 7 = Approved and Boarded, 8 = Declined, 11 = Processing, 12 = Pre-Generated, 13 = Triggering, and 14 = Withdrawn.
ExternalApplicationIdentifier	String	The unique id created by the Payfac and set when the merchant application is created via API.
MerchantIdentifier	String	The merchant application id.
UnderwritingResultURL	String	The merchant application URL.
UnderwritingDeclineReason	String	The reason the merchant application was declined.
InfiniceptMerchantIdentifier	String	The merchant application UUID created by Infinicept.

Response

{
  "Type":3,
  "EventIdentifier":"ManualApplicationStatusChange",
  "EventData":
  {
    "MerchantApplicationId": 1037,
    "Status":"Approved",
    "StatusValue":1,
    "ExternalApplicationIdentifier": null,
    "MerchantIdentifier":"860",
    "UnderwritingResultsURL":"https://resultsurl.io/tenantslug/CoBrands/MerchantUW?applicationId=860",
    "UnderwritingDeclineReason":null,
    "InfiniceptMerchantIdentifier":"192325f8-5393-4d5e-9cbd-bed3c5c905d6"
  }
}