Application Status Change Webhook

Summary

The ApplicationStatusChange webhook informs Payfacs of all status changes that occur on a merchant application, including systematic status changes and any manual status changes submitted by users. See the response schema and an example response below.

Webhook Configuration

To subscribe to, test, and/or delete a webhook, navigate to the Settings > Webhook Configuration page within your cobrand. See also New Accounts: Webhook Configuration.

Response Schema

See the field names and descriptions below.

Field	Type	Description
Type	Integer	The type of webhook. Expected value: 12
Event Identifier	String	The name of the webhook. Expected value: ApplicationStatusChange
EventData	Object
Status	String	The application's status. Expected values include: Incomplete Approved AcquirerReview New Pend Follow Up Re Pend Approved and Boarded Declined Processing Pre-Generated Withdrawn Awaiting Digital Signature
StatusValue	Integer	The integer value of the application's status. Expected values include: 0 = Incomplete 1 = Approved 2 = AcquirerReview 3 = New Pend 4 = Follow Up 5 = Re Pend 7 = Approved and Boarded 8 = Declined 11 = Processing 12 = Pre-Generated 14 = Withdrawn 15 = Awaiting Digital Signature
ChangeTime	DateTimeOffset	The date and time of the application's status change.
UnderwritingResultsURL	String	The merchant application URL.
UnderwritingDeclineReason	String	The underwriting decline reason.
MerchantApplicationId	String	The application id, seen in the application URL.
InfiniceptApplicationId	String	The unique identifier assigned by Infinicept.
ExternalApplicationId	String	The unique identifier created by the Payfac when generating the merchant application via the API. If that value is left blank, this field displays as NULL.

Example Response

See an example of the webhook response for an application that updated to the Declined status.

{
 "Type":12,
 "EventIdentifier":"ApplicationStatusChange",
 "EventData": {
         "Status":"Declined",
         "StatusValue":8,
         "ChangeTime":"2025-05-05T18:38:36.4414653+00:00",
         "UnderwritingResultsURL":"https://dev.merchantapp.io/testwebhook/CoBrands/MerchantUW?applicationId=32840",
         "UnderwritingDeclineReason":"Example reason for declining the application",
         "MerchantApplicationId":32840,
         "InfiniceptApplicationId":"a9426a9f-5bc4-4ea6-8bd4-a6dde559c405",
         "ExternalApplicationId":null
     	 }
}